> ## Documentation Index
> Fetch the complete documentation index at: https://guide.chatwize.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Multiple agents

> Split your chatbot into specialists that route to each other.

Instead of one assistant doing everything, you can create several **agents**
within one chatbot, each with its own focus. The chatbot routes a visitor to the
agent that fits their question.

## Where to find it

<Steps>
  <Step title="Open your chatbot">
    From **Chatbots**, click the chatbot you want to work on.
  </Step>

  <Step title="Open AI agent">
    In the left sidebar, under **Main menu**, click **AI agent**.
  </Step>

  <Step title="Add an agent">
    Create an extra agent and state what it is responsible for.
  </Step>
</Steps>

<Note>
  Routing only starts working once you have two or more active agents.
</Note>

## Settings per agent

Each agent has its own:

* **Instructions & tone** — how it should behave and sound.
* **Topic** — what it is responsible for; routing is based on this.
* **Model level** — how capable, and so how many credits an answer costs.
* **Creativity** — more factual and consistent, or freer.

## How routing works

A visitor's question is routed to the most suitable agent. That agent then
answers the question itself, so you always know which agent was speaking.

<Tip>
  Keep the number of agents small and their roles clearly different. Two or three
  well-defined agents work better than many overlapping ones.
</Tip>

<Note>
  Repeat your most important behaviour rules in **every** agent. A visitor asks
  their question however they like and lands on one agent or another; only rules
  that appear everywhere always apply.
</Note>